Microsoft MB2-866 Questions & Answers - in .pdf
- Total Q&A: 75
- Update: Sep 06, 2026
- Price: $59.99
- Vendor: Microsoft
- Exam Code: MB2-866
- Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration
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Microsoft MB2-866 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 2011, Customization and Configuration |
| Exam Number: | MB2-866 |
| Available Languages: | German, French, Japanese, Spanish, English |
| Passing Score: | 700 |
| Real Exam Qty: | 75 |
| Certificate Validity Period: | Retired, no active validity; legacy certification |
| Exam Price: | USD 127 |
| Related Certifications: | MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment (MB2-867) MCTS: Extending Microsoft Dynamics CRM 2011 (MB2-876) MCTS: Microsoft Dynamics CRM 2011 Applications (MB2-868) |
| Exam Duration: | 140 minutes |
| Exam Format: | Select All That Apply, Multiple Choice |
| Recommended Training: | Microsoft Official Course 80294B Microsoft Dynamics CRM 2011 Customization and Configuration Learning |
| Exam Registration: | Prometric (historical registration) |
| Sample Questions: | Microsoft MB2-866 Sample Questions |
| Exam Way: | In-person proctored exam at Prometric test centers; retired, no longer available for registration |
| Pre Condition: | No mandatory prerequisites; recommended working knowledge of Microsoft Dynamics CRM 2011 and basic database concepts |
| Official Syllabus URL: | https://social.technet.microsoft.com/wiki/contents/articles/11296.microsoft-dynamics-crm-2011-microsoft-certifications.aspx |
Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customizing Forms, Views and Charts | 15-20% | - Form design and layout - Chart and dashboard configuration - View creation and filtering |
| Configuring Auditing and Solutions | 15-20% | - Managed vs unmanaged solutions - Import, export and deployment of solutions - Enabling and managing auditing |
| Configuring Organizational Structure | 15-20% | - Business units - Inheritance and hierarchy - Deployment models |
| Customizing Entities and Attributes | 20-25% | - Attribute types and configuration - Entity properties and behaviors - System vs custom entities |
| Managing Users, Teams and Security | 20-25% | - Team types and administration - User creation and management - Field-level security - Security roles and privileges |
| Customizing Relationships and Mappings | 10-15% | - Field mapping - 1:N, N:1, N:N relationships - Relationship behaviors |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
Question #1
You use Microsoft Dynamics CRM Online 2011. You have a custom entity that tracks conferences that contacts attend. For each conference that a contact attends, you need to track the contact s attendance dates, hotel, and product interest. What should you do?
A. Create a native many-to-many (N:N) relationship. Add the required fields to the conference entity.
B. Create a native many-to-many (N:N) relationship. Add the required fields to the intersect entity.
C. Create a manual many-to-many (N:N) relationship. Add the required fields to the conference entity.
D. Create a manual many-to-many (N:N) relationship. Add the required fields to the contact entity.
E. Create a manual many-to-many (N:N) relationship. Add the required fields to the intersect entity.
Question #2
You export an unmanaged solution from a development organization as a managed solution, and then import the managed solution into a new organization. The solution contains a custom entity and chart. The Can be customized and Customizable managed properties of the custom entity and chart are set to true. During testing, you realize that a component is missing from the imported managed solution. You need to add the missing component in the new organization. What should you do?
A. In the development organization, export the unmanaged solution with the missing component. In the new organization, import the unmanaged solution, export the unmanaged solution as a managed solution, and then import the managed solution.
B. In the development organization, update the unmanaged solution with the missing component and then export the unmanaged solution as a managed solution. In the new organization, import the managed solution.
C. In the development organization, update the managed solution with the missing component and then export the unmanaged solution as a managed solution. In the new organization, import the managed solution.
D. In the new organization, update the managed solution with the missing component.
Question #3
You are creating a custom field in Microsoft Dynamics CRM 2011. You need to limit the valid entries for the field to Available, Scheduled, Tentative, and Unavailable. Which data type should you use for the field?
A. Lookup
B. Single Line of Text
C. Option set
D. Status
Question #4
Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)
A. minimum times for synchronization processes
B. the process of updating parent accounts when contacts synchronize
C. the interval between sending of Microsoft Dynamics CRM email messages
D. the synchronizing client
Question #5
In Microsoft Dynamics CRM 2011, which security privileges are required for a user to attach a note to an organization-owned custom entity?
A. Share privilege on the Note entity and Write privilege on the custom entity
B. Create privilege on the Note entity and Append privilege on the custom entity
C. Append privilege on the Note entity and Append To privilege on the custom entity
D. Append To privilege on the Note entity and Append privilege on the custom entity
Solutions:
| Question #1 Answer: E | Question #2 Answer: B | Question #3 Answer: C | Question #4 Answer: A,C | Question #5 Answer: C |
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