IBM C9020-970 Questions & Answers - in .pdf
- Total Q&A: 60
- Update: Aug 21, 2026
- Price: $59.99
- Vendor: IBM
- Exam Code: C9020-970
- Exam Name: IBM Enterprise Storage Sales V4
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- Total Q&A: 60
- Update: Aug 21, 2026
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- Exam Code: C9020-970
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IBM C9020-970 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM Enterprise Storage Sales V4 |
| Exam Number: | C9020-970 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice |
| Related Certifications: | IBM Certified Specialist - Midrange Storage Sales IBM Certified Specialist - Storage Technical Sales |
| Certificate Validity Period: | 3 years |
| Available Languages: | English, Japanese, Simplified Chinese, French, Korean |
| Passing Score: | 62% - 64% |
| Real Exam Qty: | 55 - 60 |
| Exam Price: | Approx. $100 - $200 USD (varies by region) |
| Recommended Training: | IBM Enterprise Storage Sales Training IBM Storage Sales Knowledge Center |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | IBM C9020-970 Sample Questions |
| Exam Way: | Proctored exam: onsite at Pearson VUE test centers or online via Pearson VUE OnVUE |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months experience selling enterprise storage solutions |
| Official Syllabus URL: | https://www.ibm.com/training/certification/exam/c9020-970 |
IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Gather Customer Requirements | 24% | - Identify workload characteristics and performance demands - Determine capacity, availability, and data protection requirements - Assess customer business and technical needs |
| Topic 2: IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Software-defined storage and hybrid cloud readiness - Data protection, replication, and disaster recovery |
| Topic 3: Application & Solution Design | 21% | - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Design storage solutions for enterprise applications |
| Topic 4: Value Proposition & Competitive Positioning | 33% | - Highlight unique IBM differentiators and advantages - Communicate TCO, ROI, and business benefits - Position IBM storage solutions against competitors |
| Topic 5: Systems Management & Software | 15% | - Virtualization and cloud integration capabilities - Data reduction, deduplication, compression, and tiering - Understand IBM storage management tools |
IBM Enterprise Storage Sales V4 Sample Questions:
1. In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A) IBM Spectrum Control for Oracle Integration Feature
B) Tivoli Storage FlashCopy Manager for backups and restores
C) DS8870 Global Mirror for incremental point in time copies
D) XIV Snapshot for VAAI integration
2. A customer asks how a DS8000 can make its z/OS DB2 environment use existing mainframe channels more efficiently.
What is the appropriate response?
A) Easy Tier will optimize data transfer
B) Real-time Compression will optimize data transfer
C) DB2 offload to POWER will optimize data transfer
D) zHPF will optimize data transfer
3. Which software plug-in allows storage reporting into the Windows Server?
A) IBM Storage Management Console for VMware
B) IBM Storage Management Pack for SCOM
C) IBM TotalStorage support for Microsoft Volume Shadow Copy and Virtual Disk Service
D) IBM Storage Device Driver for VAAI
4. A customer wants to simplify the back-up and restore processes without increasing head count.
How does IBM Spectrum Protect meet this customer's requirements?
A) It provides a single point of control, minimizing cost.
B) It provides multiple administrative roles, maximizing flexibility.
C) It participates in CAMSS with mobile servers.
D) It exclusively uses IBM Smarter Storage, saving on complexity.
5. A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?
A) It evaluates the complete cost of acquisition of the asset.
B) It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
C) It evaluates the complete cost of ownership of an acquisition over the life of the asset.
D) It provides for the evaluation of the current cash flow of the asset.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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