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Avaya 3000.3 Questions & Answers - in .pdf

3000.3 pdf
  • Total Q&A: 59
  • Update: Aug 21, 2026
  • Price: $59.99
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  • Vendor: Avaya
  • Exam Code: 3000.3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
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Avaya 3000.3 Q&A - Testing Engine

3000.3 Study Guide
  • Total Q&A: 59
  • Update: Aug 21, 2026
  • Price: $59.99
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  • Vendor: Avaya
  • Exam Code: 3000.3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
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Avaya 3000.3 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Exam Number:3000-3
Related Certifications:Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications
Exam Format:Multiple Choice, Multiple Response
Exam Duration:90 minutes
Available Languages:English
Real Exam Qty:59
Certificate Validity Period:Exam retired (retired on June 23, 2012)
Sample Questions:Avaya 3000.3 Sample Questions
Exam Way:Historically delivered through Pearson VUE authorized testing centers; this exam has been retired.
Pre Condition:No mandatory prerequisite exam; intended for candidates with knowledge and experience in Avaya IP Office SME communications solutions.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Operational support
  • 1. Fault diagnosis
  • 2. Performance verification
  • 3. Common issue resolution
Topic 2: Infrastructure Data Gathering- Customer productivity requirements
  • 1. Business application integration requirements
  • 2. Existing telecom infrastructure
  • 3. Existing data network
  • 4. Current PBX/key system features and dial plan
Topic 3: Implementation and Configuration- System deployment
  • 1. Initial configuration
  • 2. User and extension configuration
  • 3. Licensing and feature activation
Topic 4: Telephony and Messaging Applications- Communication applications
  • 1. Auto attendant and messaging features
  • 2. VoiceMail Pro
  • 3. Meet-me conferencing
Topic 5: IP Office Hardware and Components- Platform hardware selection
  • 1. Interface cards
  • 2. Digital and analog endpoint support
  • 3. Control units and expansion modules
Topic 6: Solution Design- SME communications solution architecture
  • 1. IP Office platform selection
  • 2. Capacity planning
  • 3. Site topology and scalability
Topic 7: Call Routing and Networking- Multi-site networking
  • 1. Voice Compression Module utilization
  • 2. Small Community Network (SCN) design
  • 3. Call routing optimization
  • 4. Trunk resource planning

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) IP500 IP Office Multi-Site Network (MSN)
B) IP500 Voice Networking Channels
C) Preferred Edition - Messaging
D) Advanced Small Community Networking (SCAN)


2. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A) Auto attendant WAVE file
B) IP Office and VoiceMail Pro traces
C) IP Office configuration file and VoiceMail Pro call flow
D) Network packet sniff from the IP Office port
E) Line circuit ID


3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) MAPI
B) HTTP
C) IMAP
D) POP3


4. Which Windows command is used to determine which ports the server is currently using?

A) netsh interface dump
B) netstat -an
C) ipconfig /displaydns
D) portqry
E) show ports


5. What does "IMAP support" mean in the IP Office UMS service?

A) All messages are forwarded to a user e-mail account and deleted on their telephone.
B) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
C) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
D) A user can receive voicemail messages only using MS Outlook.
E) A user can see/listen to voicemail messages via Web browser.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B,C
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: C

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3000.3 Related Exams
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6006-1 - Avaya Aura(TM) Communication Manager (R5.2.1) Implementation Exam
71300X - Avaya Aura® Communication Applications Integration Exam
3103 - Radvision Scopia Solution for Video Communications Exam
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