Certification Path
The ASQ Certified Manager of Quality/Organizational Excellence certification path includes only one CMQ-OE certification exam.
Candidates for CMQ/OE
The candidates who are interested in the CMQ/OE certification exam target a position that will help them lead different initiatives that improve various processes. Thanks to this test and its associated designation, the individuals will be able to monitor and establish effective relationships with customers or suppliers. Also, it helps them understand how they can develop systems for measurement or improve the organizational processes. The individuals interested in taking this CMQ/OE certification exam must demonstrate that they have at least 10 years of experience in a full-time position in one of the areas tested for the designation. Plus, half of their professional experience must be in a decision-making role. The test-takers can waive several years of the required professional experience if they have a solid education. Therefore, they can waive one year if they have a diploma from a trade or technical school. Besides, two years can be surrogated if candidates hold an associate degree. The applicants can decrease the necessary experience by four years if they hold a bachelor’s degree. Finally, half of the required working experience can be waived if the candidate has a master’s or doctorate diploma.
Reference: http://asq.org/cert/manager-of-quality
How much CMQ-OE Exam Cost
The price of the CMQ-OE exam is $568 USD.
ASQ CMQ-OE Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Management Planning & Measurement | 25% | - Metrics & Performance Indicators (KPIs) - Project Management Fundamentals - Benchmarking & Best Practices - Quality Tools (QFD, CT Trees, FMEA) - Strategic Planning Tools (SWOT, Balanced Scorecard) - Cost of Quality (COQ) Analysis - Business Performance & Data Analysis |
| Management & Communication | 20% | - Marketing & Customer Satisfaction - Management Skills & Styles - Communication Methods & Barriers - Negotiation & Conflict Resolution - Customer & Supplier Relationships - Presentation & Meeting Facilitation |
| Supply Chain Management | 15% | - Supplier Selection & Evaluation - Supplier Performance & Monitoring - Supplier Development & Quality Improvement - Outsourcing & Vendor Management - Logistics & Inventory Management |
| Organizational Leadership | 20% | - Quality Culture & Behavioral Aspects - Strategic Planning & Deployment - Leadership Principles & Techniques - Performance Measurement & Management - Employee Development & Engagement - Change Management |
| Quality Systems Development, Implementation, and Continual Improvement | 20% | - Process Improvement Methodologies (Lean, Six Sigma) - Risk Management & Prevention - Auditing (Internal, External, Supplier) - Documentation & Control - Continuous Improvement Tools (Kaizen, PDCA, Root Cause Analysis) - Quality Management Systems (QMS) & Standards (ISO 9000) |
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