SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Troubleshooting migration issues - Data migration templates and workbench |
| Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Lead distribution and qualification - Opportunity creation and buying center |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| User Management | 8%-12% | - Business roles and access rights - Access control management - User creation and maintenance |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Partner
B) Account
C) Individual customer
D) Contact person
2. For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
A) You want to perform fine-tuning activities.
B) You want to restrict drop-down list values for a specific group of users.
C) You want to set up a service agent for an administrator.
D) You want to standardize system access.
E) You want to make custom reports available on the home page.
3. What can you use to control user privileges in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) Organizational Structure
B) Business configuration
C) Page layout
D) Code list restrictions
E) Business Role
4. Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this?
There are 2 correct answers to this question.
Response:
A) Create a copy of the default approval process and maintain the copy.
B) Create a new approval process.
C) Assign an e-mail template for approval communication.
D) Define a condition in the approval process.
5. Which of the following activities can you perform with the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
A) Upload Microsoft Excel workbooks to SAP Cloud for Customer
B) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
C) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
D) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B,C,D | Question # 3 Answer: C,D,E | Question # 4 Answer: A,D | Question # 5 Answer: A,C |
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